CAREERS @CREDO

Credo seeks to hire an energetic, driven, and highly organized Director of Special Projects to join our growing team. This position plays a vital role in leading projects and strategic initiatives overseen by the Chief Operating Officer that impact Credo’s mission and vision. Leadership in this area requires an individual who possesses exceptional relationship management, financial acumen, project management, and innovative skills to apply best practices that allow for improved efficiency, technology, and automation of Credo services. The Director will collaborate and coordinate with Credo leadership in regards to strategic initiatives and performance measurement.  This position will report to the Chief Operating Officer and work closely with each division of the firm.

Position Responsibilities:

The Director of Special Projects will

• Focus on implementing Credo’s project management system with each division of the firm as a high priority for the first 12 to 18 months
• Provide management, oversight, analysis and assistance in the development of strategic initiatives
• Identify trends within diverse and related data sets through analysis and collaboration to assist the Chief Operating Officer and Credo leadership in recognizing areas of improvement
• Provide leadership and implementation support on firm-wide special projects and initiatives on behalf of the Chief Operating Officer
• Collaborate with finance, business development, operations, and client divisions to measure and improve project profitability
• Work closely with project managers to design a scalable and replicable project implementation structure firm-wide
  • Identify and recommend robust technology solutions to advance projects and initiatives
  • Develop policies, practices, and protocols to promote project and product consistency/high quality deliverables
  • Design, update, and standardize templates, workflow solutions, and other strategies to enhance the efficiency of project planning, project implementation, and project tracking
• Oversee the Credo Affiliate Program
• Serve on appropriate firm-wide committees to advance work
• Perform other duties as assigned 

Successful Candidate Skills & Experiences:

• Bachelor’s degree required; master’s desirable or equivalent professional training and experience
• At least five plus years of relevant experience; higher education experience desirable
• Demonstrated and applicable experience working with project management and financial software and other technologies to oversee project planning and communication
• Strong analytic, research, and problem-solving skills, with the ability to swiftly and accurately understand complex data and perform analysis
• Exceptional communication skills (oral, written)
• Demonstrated expertise in managing multiple projects simultaneously, in a high-paced, dynamic environment
• Proven experience functioning successfully at high levels of autonomy in ambiguous situations
• Solutions-oriented and energized by creative problem solving
• Highly detailed and organized
• Strong management skills and ability to lead individuals and teams
• Exceptional project management and time management skills
• Unwavering commitment to fostering a collaborative, inclusive environment

This position is based in Credo’s North Carolina Office and offers competitive salary and benefits. 

To apply:

Please submit a letter of application and resume to: DirectorofSpecialProjects@credohighered.com.

Credo seeks a well-organized and enthusiastic Marketing Communications Intern for Summer and/or Fall 2019, who will assist the Business Development & Marketing teams with marketing initiatives, proposals, events, and design of assets and sales materials. This part-time intern position will report to a member of the Brand Team and will work out of our Whitsett, NC office. This is a paid internship with a maximum of 29 hours per week and has the potential to count towards partial fulfillment for your degree.

Projects:

This internship will be heavily integrated into multiple marketing projects and we will work with applicants to determine best-fit areas based on their expertise and desired internship experience. Project areas include, but are not limited to:

• Content optimization and CRM experience
• Opportunity to use Adobe Creative Suite deliverables to add to your portfolio
• Proposal development support, template creation, and updates
• Social media communication plan creation and experience executing your plan
• Research and distribution of critical higher education news and communications
• HubSpot/SalesForce integration, support, and certifications
• Workflow monitoring
• Google ads/campaigns
• Event management support & communication
• Asset and creative collateral development and design
• Client and market research
• Asset storage, organization, and maintenance 

Essential Skills:

The successful candidate will be an individual who enjoys learning, can work with a wide range of people, and is able to quickly adjust and handle multiple priorities. Applicants should be self starters who are able to work autonomously in a fast-paced environment. This job will be a best fit for someone who is a team player, is highly organized, has an aptitude for learning technology quickly, and communicates effectively.

Applicants should be currently enrolled at an accredited university or college with a minimum of a 2.5 GPA and have proficiency in the skills listed below as these are representative of the knowledge, skills, and/or abilities needed to perform this job successfully. 

• Microsoft Office Suite
• Adobe InDesign
• Social Media (Facebook, Instagram, LinkedIn, Twitter)
• Visual design
• Google Suite

To Apply:

In order to be considered for this position, email your cover letter and resume to internship@credohighered.com.

Credo seeks to hire an energetic, driven, and highly organized Project Manager for Student Success to join our growing team. The Student Success division maintains a comprehensive and integrated approach to serving our campus partners—we therefore desire a systems thinker who can apply real time learning to help lead the structural and logistical development, management, and implementation of Student Success projects and contribute to other initiatives across the Firm. The Project Manager plays a vital role in cultivating client relationships and guiding project development with optimal execution. Leadership in this area requires an individual who possesses exceptional relationship management, project coordination, resource management and allocation, and innovative skills to apply best practices that allow for the scale and replicability of Student Success solutions. This position will report primarily to the Senior Consultant for Student Success and also support all members of the Student Success division.

Position Responsibilities:

The Project Manager for Student Success will

• Partner with the Senior Consultant, Vice President for Student Success, and Student Success Project Manager to develop and closely manage project solutions, project scope, and deliverables in accordance with client needs/contractual expectations
• Utilize technology and other resources to develop and maintain a detailed, transparent, and cohesive project plan for identified initiatives:
  • Identify project scope and outcomes
  • Develop and drive project timelines and milestones
  • Identify and align project resources
  • Continuously monitor and modify project timeline and/or deliverables; suggest alternative solutions and the redeployment of resources where necessary
  • Systematically record, track, and assist in resolving project issues and/or external factors beyond the scope of the project that may impact progress
  • Integrate cross functional operations/opportunities across multiple projects and/or firm needs where appropriate
  • Develop and implement evaluation measures to assess project structure, delivery, and overall effectiveness
• Anticipate client needs and employ solutions to promote successful project relationships and outcomes
• Lead the organizational planning, development, and project logistics for student success initiatives
• Design a scalable and replicable project implementation structure
  • Identify and recommend robust technology solutions to advance projects and initiatives
  • Develop policies, practices, and protocols to promote project and product consistency/high quality deliverables
  • Design, update, and standardize templates, workflow solutions, and other strategies to enhance the efficiency of project planning, project implementation, and project tracking
• Serve as a liaison with clients and key stakeholders in/outside the firm
• Assist in managing project Affiliate Consultants
• Serve on appropriate Firm-wide committees to advance work (e.g. IT Committee, Project Management Committee, etc.)
• Provide lead logistical and administrative coordination for project travel and/or related needs

Successful Candidate Skills & Experiences:

• Bachelor’s Degree required; Master’s desirable
• Three years’ experience leading projects and/or working as a Project Manager
• Demonstrated and applicable experience working with project management software and other technologies to support project planning and communication
• Direct experience working in higher education, not for profit environment or similar field
• Exceptional communication skills (oral, written)
• Ability to quickly and effectively design and edit documents, reports presentations, and other client deliverables
• Demonstrated expertise in managing multiple projects simultaneously, in a high-paced, dynamic environment
• Proven experience functioning successfully at high levels of autonomy in ambiguous situations
• Solutions-oriented and energized by creative problem solving
• Highly detailed and organized
• Unwavering commitment to fostering a collaborative, inclusive environment

This position is based in Credo’s Whitsett, North Carolina office; competitive salary and benefits.

To apply:

Please submit a letter of application and resume to ProjectManagerSS@credohighered.com.