Our Team
Ryan Gay, PMP
Associate Vice President for Information Technology
Ryan Gay (he/him/his) is driven by a simple mission: To make other people’s lives and work a little bit easier. At Credo, he leverages his broad knowledge of IT to live that mission into reality. In the process, he’s made an indelible impact on our staff and the institutions we serve.
A Technology Troubleshooter by Trade
As Associate Vice President for Information Technology, Ryan is focused on updating our infrastructure and leveraging technology so Credo can thrive in a post-pandemic world. A gifted troubleshooter, Ryan loves solving problems for his coworkers, serving as a strategic thought partner for our business development, finance, operations, technology, and client divisions. Colleagues say Ryan has a keen memory for details and can build a solution out of whatever information they provide, enabling the optimization of work in every corner of our firm.
I have a strong ability to listen to the needs and challenges of others to figure out dynamic solutions and support their needs—allowing others to ideate while I focus on building the solution.
Infusing Work with Warmth
Ryan is a firm believer that, if you’re going to spend most of your life at work, you might as well have fun while you’re doing it. He brings humor, kindness, and thoughtfulness to each interaction he has with colleagues and clients. Ryan brings a similar approach to his personal life, where he’s a proud uncle to Khloe and Braxton and a loving dad to his Westie named Tessa.
Fun fact
Ryan was born on Leap Day – so at "10-years-old," he ranks as Credo’s "youngest" employee.
More About Ryan
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Client & Project Portfolio
Client Projects:
Strategic Planning | Auraria Higher Education Center
Board Engagement | Averett University
Institutional Priorities Project | Beloit College
Strategic Planning | College of Saint Benedict / Saint John's University
Strategic Planning | Lewis University
Advancement Engagement | Limestone University
Board Engagement | Muhlenberg College
Strategic Planning | North Carolina State University, University Advancement
Strategic Planning | Tougaloo College
Strategic Planning | Union College
New Program Development | University of Arkansas, Global Campus
Advancement Engagement | Washington Adventist University
Board Engagement | William Peace University
Credo Special Projects:- Implemented LinkedIn Learning for Credo workforce & Moodle for Credo MTN clients
- CRM oversight and data management
Virtualized firm's technology infrastructure - Oversight of Affiliate Program in coordination with Director of Extraordinary Talent
- File Management Platform Migration
- MFA Implementation
- PowerBI Dashboard Development
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Education & Certifications
- B.A., English, University of North Carolina at Greensboro
- M.A., English, University of North Carolina at Greensboro
- PMP Certified, Project Management Institute
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Previous Roles
- Service Design Manager, Elon University
- Business Development and Client Relations Manager, Forsyth Management Group
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Strengths & More
StrengthsFinders:
- Achiever
- Consistency
- Empathy
- Individualization
- Input
REACH Style: Counselor / Advisor
Operations Team
Ryan is part of the Operations Team. He works alongside this team of talented people.