Our Team
Jonathan Bert, Ph.D.
Operations Executive & Senior Project Manager for Student Success

Jonathan Bert believes deeply in the transformative power of higher education—and he also knows that many institutions could benefit from building strategies and efficiencies to ensure they can deliver on that promise. As Credo's Operations Executive & Senior Project Manager for Student Success, Jonathan leads a team of like-minded Moving the Needle project managers who improve our clients’ processes while keeping student success at the center of decision-making.
Optimizing Student Success at Scale
Efficiency was essential to Jonathan’s previous role as director of conference and event services for Messiah University. During his tenure, he managed everything from campus room reservations to logistics for commencement services, constantly solving problems and improving systems. At Credo, he draws on those experiences as he oversees project management within our Student Success division and the Moving the Needle Program, in particular. As other project managers and consultants work directly with our clients, Jonathan works behind the scenes to create and streamline the systems and processes that make the magic of Moving the Needle happen.
I love working with teams of people toward the goal of improving the quality of educational outcomes and in making education more equitable and accessible.”
Keeping the Ship Steady—In and Out of Work
Jonathan’s superpower is his ability to remain calm no matter the situation. That can not only be attributed to his many years working in event management, but also to his experiences as a seasoned international traveler. He enjoys adventuring with his wife and two daughters, especially going on cruises.
More About Jonathan
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Client & Project Portfolio
Moving the Needle | Albion College
Moving the Needle | Anna Maria College
Student Experience Assessment | Central Michigan University
Moving the Needle | Dakota Wesleyan University
Moving the Needle | Felician University
Moving the Needle | Roberts Wesleyan University
Moving the Needle | Tiffin University
Moving the Needle | University of Mary Hardin-Baylor
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Education & Certifications
- M.A., Higher Education, Messiah University
- Ph.D., Administration & Leadership Studies, Indiana University of Pennsylvania
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Previous Roles
Director of Conference & Event Services, Messiah University
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StrengthsFinder Profile
- Maximizer
- Responsibility
- Activator
- Strategic
- Relator
Student Success Team
Jonathan is part of the Student Success Team. He works alongside this team of talented people.