Dr. Joretta Nelson, Credo Vice Chairman / Owner & Founder of MTN introduces the student success and retention partnership Moving The Needle, and talks through a project overview, outcomes, and the transformations that campus communities experience through MTN.
To find out more about MTN, please use the drop down menu to walk through different types of questions Moving The Needle.
MTN is a comprehensive student success strategic plan designed and delivered by the campus through a multi-year partnership with Credo.
MTN is designed to establish, guide, and achieve campus priorities for student success and retention through:
Through our journey with MTN we will:
MTN strategies are collaboratively designed and implemented with your team and adapted specifically for your campus needs and opportunities. Forty to fifty middle talent faculty and staff leaders serve as the backbone of the project, over the course of the first two years in particular. The success of Moving the Needle on your campus will depend on the work of middle talent who will serve as a group of individuals from faculty and staff over the course of the project. These can be already defined leaders, rising stars, or untapped-but promising-faculty or staff. The Credo team will professionally develop these leaders throughout the project.
As a multiyear, customized partnership and deep learning experience, MTN can be undertaken in single or cohort format. Each cohort institution will be deeply and independently engaged with the Credo team to adapt and build what their institution needs. The cohort relationship levels up the power of networking, peer development, and accountability.
What is the student experience on your campus?
Which 4-5 specific strategies, launched or enhanced and integrated into institutional operations, will result in the greatest impact for student success?
In collaboration with campus leaders, the Credo MTN Team will determine a select set of initiatives that in combination have the greatest impact on improving student success outcomes. Detailed measurable roadmaps are co-created, utilizing on-campus and Credo expertise.
How do we ensure the campus is focused and making progress?
Partnering with Credo and engaging in the MTN project will impact retention on your campus. There is a substantial return on investment and benefits that range from increased revenue, leadership development, and improvements in student success. As of 2019, 15 of 19 institutions had completed the project and all realized first-time full-time fall-to-fall retention percentage increases over four years range from 12 to 24%.
Forty to fifty middle talent faculty and staff leaders serve as the backbone of the project, over the course of the first two years in particular. The success of Moving the Needle on your campus will depend on the work of middle talent who will serve as a group of individuals from faculty and staff over the course of the project. These can be already defined leaders, rising stars, or untapped-but-promising faculty or staff. The Credo team will professionally develop these leaders throughout the project.
Hear Megan Childress, Director of Student Success, as she describes the impact of MTN on her growth, development, and leadership capacity.
Depending on the size of the institution, MTN partners are realizing new annual net revenue between $500,000 to $2M as a result of increased retention in first-to-second year, increased persistence rates through graduation, and maximized residential populations. In addition, many institutions recognize improved balances in accounts receivables because of improved student business processes, one of the key outcome areas of the MTN project.
We ask each institution to commit its own investment back into student success work on the campus. Experience shows it is funded more easily by new revenue the school will realize in the first several years with Moving the Needle. Although the investment varies by campus, we have seen an average investment of $90K per year.
Our collaboration on the project ensures that those investments are made in just the right places. In the first one to two years, reallocation of funds is the norm. By year two or three, we may identify together new solutions or systems needed to execute on milestones and goals. Investment level and timing will vary based on solutions and systems.
Once your team is in communication with Credo and we are working through MTN readiness, we will provide you with a link to our ROI Data Request. You will need to be prepared to share the following data:
Step 1 - ROI Data Request & Analysis
Step 2 - Materials Request
Step 3 - Retention Data
Step 4 - Presidential Interest and Readiness
We will begin accepting early applications soon. Please check back for a full list of instructions of how to apply.
Email us at MTNResources@credohighered.com if your question wasn't covered on this page. We look forward to adding more questions soon, and look forward to your feedback.
Please visit our Moving The Needle Webinar Schedule to view upcoming webinar times.
Each MTN project and/or cohort are matched with a core Credo team and the partnership is enriched by the expertise of our Affiliate Consultants. You can meet our team below; we can't wait to meet yours!
Having the right partner at the table can be a game changer. We’d love to talk to you about how we can help your campus to flourish.
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